Help center - Faq - Web hosting
Generally, if all of your billing information is in order, it should take between 1-12 hours to set up your account.
Jump to topYes, we support all the standard domain name suffixes, including .cc!
Jump to topIf you have received a notification e-mail and it's been over 48 hours, it means either that you did not point your domain name to the right DNS servers, or that your ISP's DNS server has not yet been updated. It generally takes 24 hours for domain names to become active. This is just how the Internet works; there is no way we can speed up the process.
Jump to topYour welcome e-mail will detail which of our DNS servers you should point your URL to.
All virtual hosting accounts point to:
NS31.SERVERROOM.US
NS32.SERVERROOM.US
We use server class, name brand hardware, including:
HP/ Dell / SuperMirco
All Web Hosting Servers run on Linux, usually FreeBSD
Most of our servers use Intel Processors
Most servers are upgraded annually
Servers are connected through our own redundant Tier 1 Network
All Servers are located in Premium World Class Data Centers with Diesel Generator Systems (For Power Backup)
Most servers are equipped with redundant power supplies
Yes. All FTP and incoming/outgoing e-mail traffic counts against your total bandwidth.
Jump to topYou will receive an automatic e-mail message warning you that you have reached 80% of your contracted limit. This should give you plenty of time to contact Primcast and purchase more bandwidth. Once you have exceeded your limit, your account is suspended for the rest of the current month.
Jump to topYes, every site comes with its own CGI-BIN to allow you to run your own perl scripts.
Jump to topYou may use either #!/usr/bin/perl -or- #!/usr/local/bin/perl
Both will work!
All sites are equipped with web based e-mail. This is all explained in your sign up letter.
Jump to topNot at all. Primcast does not place any advertisement on your site whatsoever. No banners, no annoying pop-ups, nothing.
Jump to topYes, the function mail is allowed.
Jump to topYou can access plesk by going to http://www3.serverroom.us:8443
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