Primcast.com

Web Hosting FAQ

Generally, if all of your billing information is in order, it should take between 1-12 hours to set up your account.

Yes, we support all the standard domain name suffixes, including .cc!

If you have received a notification e-mail and it's been over 48 hours, it means either that you did not point your domain name to the right DNS servers, or that your ISP's DNS server has not yet been updated. It generally takes 24 hours for domain names to become active. This is just how the Internet works; there is no way we can speed up the process.

Your welcome e-mail will detail which of our DNS servers you should point your URL to.
All virtual hosting accounts point to:
NS1.SERVERROOM.US
NS2.SERVERROOM.US

Yes, the Professional hosting plan comes with 1 dedicated IP.

We use server class, name brand hardware, including:
Supermicro / Intel Pentium 4 3.06 GHz
FreeBSD 5.2.1
512 to 2048 MB of RAM
Multiple Tier 1 Bandwidth Providers
Premium World Class Data Centers
Cisco Routers and Switches
Diesel Generator System (For Power Backup)

Yes. All FTP and incoming/outgoing e-mail traffic counts against your total bandwidth.

You will receive an automatic e-mail message warning you that you have reached 80% of your contracted limit. This should give you plenty of time to contact Primcast and purchase more bandwidth. Once you have exceeded your limit, your account is suspended for the rest of the current month.

Yes. We run mySQL server version 4.0.18

Yes, every site comes with its own CGI-BIN to allow you to run your own perl scripts.

You may use either #!/usr/bin/perl -or- #!/usr/local/bin/perl
Both will work!

All sites are equipped with web based e-mail. This is all explained in your sign up letter.

Not at all. Primcast does not place any advertisement on your site whatsoever. No banners, no annoying pop-ups, nothing.

You can access plesk by going to https://yourdomain.tld:8443

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