Is the free plan actually free, or is it a trial?
It is free, and it does not expire. There is one charge, the setup fee, taken
once when the account is built, and after that a free station bills nothing
for as long as you broadcast. Some of ours have been running for over a
decade on that single payment.
Why is there a charge at all on a free plan?
Because a real server account gets built for you, and because a fee —
even a small one — is what keeps the free tier from being farmed by
people who will never broadcast. It is charged once, it is not refundable,
and nothing follows it.
Can I schedule music to play while I am away?
No, and this is the one limit worth understanding before you start. Auto DJ
plays from a library stored on the server, and the free plan has no storage
at all — so there is nowhere to put one. Uploading anyway does not
simply fail: it pushes the account past a zero quota and your stream stops.
If you want music playing while you are away, you want
Auto DJ and a paid plan.
Is there a cap on how many people tune in?
A thousand on the free plan, 2,500 on Premium and 5,000 on Platinum. Each is a
real ceiling rather than a marketing number, and if you expect to pass five
thousand, tell us and we will quote the station properly instead of letting you
hit it live. Premium and Platinum also come with a monthly allowance of listener
hours: 500,000 and 1.5 million.
What is a listener hour, and what happens when the month's run out?
One person listening for one hour. 500,000 of them is roughly 690 people tuned
in around the clock for a whole month; 1.5 million is roughly 2,080. We email you
at 80% and again at 100%. At 100%, anyone already listening keeps listening, and
new listeners cannot tune in until the 1st of next month — or until you move
from Premium to Platinum, which raises the allowance straight away. Nothing is
ever added to your bill.
SHOUTcast or Icecast?
Icecast, to begin with: every station we build starts
on it, and the order form has no question about server software. Support will
move yours to SHOUTcast whenever you ask, inside
Centova Cast, and it keeps the plan you chose at the price you already pay.
People usually ask because their encoder only speaks SHOUTcast, or because
they want a listing in the shoutcast.com directory.
Do I need my own website?
No. Every station gets a page with a working player on it, and the player
embeds into a site you already have if you would rather. The stream link is
https:// either way, which is what stops a modern browser refusing to play it
inside a secure page.
What about music royalties?
They are yours to handle, and they depend on where you broadcast from and what
you play — hosting a stream is not a licence to play recordings. We keep
a plain-language summary, including the reduced schedules that apply to
worship broadcasters, on our royalty fees page.
Can I move up later without losing the station?
Yes. The mount point, the panel and your listeners' link all survive an
upgrade — what changes is the bitrate ceiling, the listener ceiling, the
storage and the number of streams. Nobody has to re-tune anything.